You're paid to be a stylist, not a receptionist stuck on the phone. Poppy answers 100% of your calls. Which means more bookings made, your diary filled and more money banked.
4 handled by Poppy whilst you worked
Trusted by UK hair & beauty salons
You've heard of AI doing amazing things, but you didn't think it could mean your business could utilise it to make more money and make your life easier? Well here's how.
You're behind the chair, mid-colour application, busy doing a great job, but your phone keeps going all day. Calls that could be a new client. Someone needing a booking. You don't answer because you're with another client, and they call another salon. That missing booking is what we stop. Poppy has access to your diary and will answer calls, book in clients wanting appointments, and deal with all your calls all day long. Leaving you to get on with the work in peace.
Think of it this way. Poppy talks just like a human would, she understands your business, and then she gets to work 24/7. No sick days. No huge costs. In fact you'll make more money, lots more, just by bringing Poppy into your business. More on that below.
A real call, unedited. Dave Thompson rings Davies Decorators to book a quote. Watch how Poppy handles it from "hello" to "goodbye".
A typical UK colour-and-cut client pays around £150 a visit. They come in every 6 weeks. That's £1,350 a year, every year, for as long as they stay loyal. Most stay for three to five years.
One colour client pays for Poppy for nearly five years. Miss one new client a month and you've burned £16,000+ in lifetime value over three years. That's a salon assistant you can't afford.
Sources: NHBF UK salon benchmark report and average colour-and-cut tariffs, 2025.
You can't expect to be mid-colour application and effectively manage booking enquiries and rebookings at the same time. So Poppy answers the call whilst you finish the client and earn the money.
You can't expect to spend half your day on the phone running a salon and effectively manage rebookings, new bookings and walk-in enquiries whilst keeping clients in the chair - something's got to give.
Phone rings during peak hours. Stylist mid-colour. Caller waits 5 rings then hangs up. Industry data: nearly 4 in 5 callers hang up before voicemail kicks in. Every one of those is an £80+ booking gone to the next salon on Google.
You can't take a phone call when you're applying colour or doing a fringe trim. The phone rings, you can't answer. Phone goes to voicemail. Booking goes to another salon.
"How much for a cut and finish?" "Do you do balayage?" "Are you taking walk-ins today?" Same questions, same answers, all day long. Each one stops you actually doing the hair.
Built around how salons actually work. You stay with your client. Poppy handles the rest.
Poppy listens for the words that matter (wedding, asap, urgent, regular client, can't get through) and routes the call live to your mobile. Peak hours, mid-colour, doesn't matter. The high-priority calls always get through.
Tell Poppy your prices for cuts, blow-dries, balayage, full head, half head, treatments. She quotes them on every call. No more "I'll have to check and call you back."
Cuts, colours, treatments, packages, group bookings. Poppy checks your diary and books them in whilst the client's still on the call. Sends confirmation by text. No follow-ups needed.
Finish a colour, check your phone. Poppy's already sent you the day's bookings, deposits taken and any photos clients texted in. You're up to speed before the next client sits down.
On your 15-minute setup call we capture everything Poppy needs to know about your business - your stylists, services, prices, treatments and salon hours. Then we build her bespoke for your business and she's booking clients within 48 hours.
You're already losing jobs to voicemail. Don't lose another week setting up complicated software.
Pop in your website URL or Google Business Profile. Poppy reads it and learns your services, prices, areas covered and registration numbers automatically. No website? We'll build you one for £99.
Tell Poppy what counts as urgent, your prices for the main services, and how to reach you when you're with a client. Test her with a fake call to make sure she sounds right.
Forward your business number to Poppy when you're busy or out-of-hours. Get every call summary by text and email the moment the customer hangs up.
20 calls a day. Roughly 4 minutes each. That's 80 minutes you spend on the phone instead of with your client, every single working day. Here's what that costs you over a year, and what Poppy gives back.
20 calls multiplied by 4 minutes average. The phone tax on every single working day, every year.
Poppy handles 90% of your call workload. Totalled up, that's seven full working weeks back with your clients, or back at home with the family.
Just two missed bookings a week recovered, at £80 average. Pays for Poppy ten times over and then some.
The shift in plain English: You stop trying to be two people. You go back to being one thing, the stylist who does the work. The phone keeps ringing. Poppy keeps answering. You keep working, keep earning, keep your evenings.
Two missed bookings recovered each week and Poppy's paid for the whole year. Cancel anytime, no contracts.
For sole traders just getting back the calls they're missing.
For busy salons who need bookings, transfers and urgent client routing.
For multi-team operations. Bespoke onboarding by the founder.
Two paths, depending on whether you're flying solo or running a team. We've done the thinking so you can pick in 10 seconds.
You're a one-person operation. Maybe you rent a chair, work mobile, or run a small home studio. Most days you handle 8 to 15 bookings yourself, and the phone keeps interrupting your colour applications.
You're managing a team. Stylists, colourists, beauty therapists, maybe nail techs. Each with their own diary, specialities and price list. Front desk feels like full-time chaos and the phone keeps stealing your time.
Somewhere in between? Two stylists, mobile salon, occasional cover for a colleague? Start on Starter at £79/month with 250 minutes. Upgrade any time, no contracts. The 7-day trial doesn't even need a card.
Everything salon owners actually want to know before trying Poppy.
Join the UK salons letting Poppy handle the phone whilst they finish the colour, take more bookings and pocket more deposits.
Book your free setup call →No card required · Set up in 10 minutes · Cancel any time