For UK electricians · Built in Britain

Win more business. Stop missing emergency callouts.

You're paid to be a spark, not a receptionist stuck on the phone. Poppy answers 100% of your calls. Which means more jobs booked in, your diary filled and more money banked.

No card needed Live in 10 minutes NICEIC friendly
24/7 Emergency cover
7 weeks Of your year back
£200+ Avg job saved
£79 Starts from /mo
Emergency call routed RCD trip · Just now
+£2,180 This week from saved jobs
9:41 •••

Today's calls

4 handled by Poppy whilst you worked

Mrs Patterson 3:42 PM
RCD keeps tripping every time we plug in the kettle. Can someone come out today?
Emergency transfer
David Owens 2:14 PM
EV charger install quote for Tesla, 3-bed semi in SE19. Booked Friday to price up the job.
Quote requested
James Patel 11:47 AM
EICR inspection booked Tuesday 10am. 4-bed terraced property, full periodic test.
Service booked
Linda Hayes 9:23 AM
Asked about solar panel installation. Texted info pack mid-call.
Info sent

Trusted by UK electricians and sparks

What is an AI answering service?

You're an Electrician and this AI could change your business FOREVER

You've heard of AI doing amazing things, but you didn't think it could mean your business could utilise it to make more money and make your life easier? Well here's how.

You're inside a consumer unit, fitting an RCD or testing a circuit, busy doing a great job, but your phone keeps going all day. Calls that could be a new client. Someone with no power. You don't answer because you're hands-deep in live wiring, and they call another sparks. That missing callout is what we stop. Poppy has access to your availability and will answer calls, dispatch you for emergencies, book in EICRs and EV charger quotes, and deal with all your calls all day long. Leaving you to get on with the job in peace.

Think of it this way. Poppy talks just like a human would, she understands your business, and then she gets to work 24/7. No sick days. No huge costs. In fact you'll make more money, lots more, just by bringing Poppy into your business. More on that below.

Hear Poppy in action

Listen to Poppy deal with a call and this is just a tiny part of what she can do.

A real call, unedited. Dave Thompson rings Davies Decorators to book a quote. Watch how Poppy handles it from "hello" to "goodbye".

Inbound call
DT
Dave Thompson
07700 900 123 · Sevenoaks
0:00
0:00 1:08
Headphones recommended. Watch the transcript light up as she talks.
Poppy
Thanks for calling Davies Decorators. My name's Poppy. Just a heads up, I'm an AI receptionist, but talk to me like you would a human. So how can I help you today?
Dave
Hiya, yeah. I'm looking to get a couple of rooms painted. Um, can someone come and give me a quote?
Poppy
Of course. Whereabouts are you based?
Dave
In the Sevenoaks area.
Poppy
Great. And what rooms are we looking at?
Dave
It'll be the lounge and the hallway, just the walls and the ceiling.
Poppy
Got it. Mark's got a couple of slots available for a quote visit. Thursday at ten AM or Friday at ten AM. Which works better for you?
Dave
Can we go with Friday ten AM?
Poppy
Perfect. Can I grab your name, mobile number, and the full address, please?
Dave
Okay my name is Dave Thompson. Mobile number is 07700900123. And the address, 14 Oak Lane, Sevenoaks, TN13 2AB
Poppy
Thanks Dave. Just to confirm, you're booked in with Mark for Friday at ten AM. He'll send you a confirmation text shortly. Anything else I can help you with?
Dave
No, that's great. Cheers.
Poppy
Thanks Dave, speak soon.
Dave
Bye.
Poppy
Goodbye.
The maths on that call

One call. £180 to £6,000.

A fault find is £180. An EICR, £200 to £400. An EV charger install, £800 to £1,500. A full rewire, £3,000 to £6,000. The call you just heard could be any of these.

If you don't answer
£0
They Google the next electrician. By tonight they've booked someone else. All you have is a missed call.
vs
If Poppy answers
£180–£6,000
Job logged, customer reassured, Mark sees the job Thursday. Plus the EICR every 5 years and any future work.

One rewire pays for Poppy for three years. Most sparks miss two calls a week. Over a year that's easily £20,000+ in work that went elsewhere.

Sources: NICEIC and Checkatrade UK rates for domestic electrical work, 2025.

Tuesday, 4:47pm

Hands in the consumer unit. Phone in your pocket.

You can't expect to be elbow-deep in a consumer unit and effectively manage emergency calls and quote enquiries at the same time. So Poppy answers the call whilst you finish the job and earn the money.

The problem

Every spark knows this nightmare.

You can't expect to spend half your day on the phone as a spark and effectively manage emergency callouts and new business enquiries and be on the tools getting jobs finished - something's got to give.

Emergencies you'll never know about

Half the house gone dark at 8pm. RCD that won't reset. Sparking socket. Industry data: nearly 4 in 5 emergency callers hang up before voicemail kicks in. Every one of those is a £200+ job gone to the next spark on Google.

Hands in a consumer unit, phone ringing

You can't safely take a phone call when you're testing a circuit or wiring a new spur. The phone rings, you can't answer. Phone goes to voicemail. Job goes to Google.

Same questions, twenty times a day

"Do you do EV chargers?" "How much for an EICR?" "Are you NICEIC registered?" Same questions, same answers, all day long. Each one stops you actually doing the work.

What you actually get back

Meet your new safe pair of hands.

Stop juggling two jobs. Poppy takes the phone off your back, so you stay on the tools and finish the work. Every call answered. Every customer looked after. Every emergency caught.

Poppy speaking
"Hi, you've reached Watson Electrical. Is this an emergency, or can I take some details and book you in?"
What Poppy does for electricians

Poppy - built to make your life easier.

Built around how electricians actually work. You stay on the tools. Poppy handles the rest.

Quotes accurate prices, every time

Tell Poppy your callout fee, hourly rate, EICR price, EV charger install price, fuse box upgrade price. She quotes them on every call. No more "I'll have to check and call you back."

Books service jobs straight in

EICRs, landlord certificates, planned rewires, EV charger installs. Poppy checks your diary and books them in whilst the customer's still on the call. No follow-ups needed.

Tells time-wasters where to go

"Are you VAT registered?" "Can you do it for cash?" "I want it done tomorrow but I'm not paying that much." Poppy handles tyre-kickers professionally so you don't waste your evening calling them back.

Texts brochures mid-call

Customer wants to see EV charger options or read up on your services? Poppy sends the link by text whilst they're still on the call. Job done in 30 seconds.

Briefs you between jobs

Pull up at the next job, check your phone. Poppy's already sent you the summary, postcode, problem, quote price and any photos the customer texted in. You're up to speed before you ring the doorbell.

Knows your patch, knows your prices

On your 15-minute setup call we capture everything Poppy needs to know about your business - your service areas, specialities (rewires, EICRs, EV chargers, fault finds), callout rates and guarantee terms. Then we build her bespoke for your business and she's answering your phone within 48 hours.

How it works

From signup to first call. Ten minutes flat.

You're already losing jobs to voicemail. Don't lose another week setting up complicated software.

1

Drop in your website

Pop in your website URL or Google Business Profile. Poppy reads it and learns your services, prices, areas covered and registration numbers automatically. No website? We'll build you one for £99.

2

Set your emergency rules

Tell Poppy what counts as an emergency, what your callout rate is, and how to reach you out-of-hours. Test her with a fake call to make sure she sounds right.

3

Forward your calls

Forward your business number to Poppy when you're busy or out-of-hours. Get every call summary by text and email the moment the customer hangs up.

The real impact

Using Poppy will give you less admin and more money banked - It's a no brainer.

20 calls a day. Roughly 4 minutes each. That's 80 minutes you spend on the phone instead of on the tools, every single working day. Here's what that costs you over a year, and what Poppy gives back.

80mins
A day on the phone

20 calls multiplied by 4 minutes average. The phone tax on every single working day, every year.

7weeks
Of your year, handed back

Poppy handles 90% of your call workload. Totalled up, that's seven full working weeks back on the tools, or back at home with the family.

£10k+
In jobs you'd otherwise miss

One emergency callout a week recovered, at £200 average. That alone pays for Poppy a hundred times over.

The shift in plain English: You stop trying to be two people. You go back to being one thing, the spark who does the work. The phone keeps ringing. Poppy keeps answering. You keep working, keep earning, keep your evenings.

Pricing

One job covers a year. Easy maths.

One emergency callout and Poppy's paid for itself for the whole year. Cancel anytime, no contracts.

Starter

For sole traders just getting back the calls they're missing.

£ 79 /month
  • 250 minutes of calls included
  • Custom greeting and FAQs
  • Spam and sales call filtering
  • Instant text and email summaries
  • Call recordings and transcripts
  • UK-based phone number
Get Poppy Starter →

Business

For multi-team operations. Bespoke onboarding by the founder.

£ 349 /month
  • Everything in Pro, plus:
  • 1,800+ minutes of calls included
  • Personal onboarding from the founder
  • Bespoke setup configured for your team
  • Priority direct support
  • First access to new features as they ship
Get in touch →
Spark questions

The honest answers.

Everything electricians actually want to know before trying Poppy.

Will Poppy actually understand electrical terminology?
Yes. Poppy understands the trade: ring mains, radial circuits, RCDs, RCBOs, consumer units, EICRs, MCBs, the lot. She also knows the brands callers will mention: Hager, Schneider, Wylex, Crabtree, MK, BG. If she ever doesn't know something specific to your business, you can teach her in 30 seconds in the dashboard.
Can Poppy handle proper emergencies out-of-hours?
That's exactly what she's built for. You set the rules for what counts as an emergency in your book, and Poppy listens for those signals on every call. No power, RCD that won't reset, sparking sockets, smell of burning. She'll either transfer the call live to your mobile or text you immediately, depending on what you set up.
Will Poppy quote prices accurately?
Only what you tell her to quote. You set your callout fee, your hourly rate, your EICR price, your fixed-price jobs (EV chargers, fuse box upgrades, etc.). She'll never make up a price. If a caller asks something she doesn't have a fixed answer for, she'll say "I'll need our engineer to give you an exact quote. When's a good time for him to call you back?"
What happens if I'm halfway through a job and Poppy transfers a call to me?
You decide what gets transferred. Most electricians set Poppy to transfer only true emergencies (no power, tripped RCD, sparking) and let her take messages for everything else. You can also set "Do not disturb" hours when nothing transfers. Even emergencies route to a colleague or get logged for callback.
Can Poppy take payments or deposits?
Not directly. For security reasons we don't take payment details over the phone. But Poppy can text the caller a Stripe payment link mid-call so they can sort the deposit themselves while she's still on the line with them.
What if it's a corporate landlord or letting agent calling?
Poppy can recognise repeat callers, business names and account references. If you've got priority customers (regular landlords, big letting agents), tag them in your dashboard and Poppy treats them differently: different greeting, faster routing, no spam filtering.
What if I don't have a website yet?
No problem. We can build you a clean one-page electrician's website for just £99 (it'd cost £399 if you weren't a Poppy customer). Includes hosting at £9/month so it stays online, plus your services, contact details, areas covered and a proper enquiry form. Takes us 48 hours to ship. See website options →
How quickly can I cancel if I don't like it?
No notice period, no exit fees, no contracts. Cancel from your dashboard whenever you want and you won't be charged again. The 7-day free trial doesn't even need a card up front.

Stop juggling phone calls. Start sparking and earning more.

Join the UK electricians letting Poppy handle the phone whilst they finish the job, take more bookings and pocket more deposits.

Book your free setup call →

No card required · Set up in 10 minutes · Cancel any time