For UK garages & mechanics · Built in Britain

Win more bookings. Fix more cars.

You're paid to be a mechanic, not a receptionist stuck on the phone. Poppy answers 100% of your calls. Which means more MOTs and services booked, your diary filled and more money banked.

No card needed Live in 10 minutes Trade-trained
24/7 Emergency cover
7 weeks Of your year back
£200+ Avg job saved
£79 Starts from /mo
Emergency call routed New quote · Just now
+£2,180 This week from saved jobs
9:41 •••

Today's calls

4 handled by Poppy whilst you worked

Mrs Patterson 3:42 PM
Buyer's surveyor flagged damp issue, sale falls through if not sorted by Friday. Booked emergency site visit tomorrow.
Urgent quote
Sarah Mitchell 2:14 PM
3-bed extension quote requested. Architect drawings sent. Booked Tuesday 10am for site visit.
Site visit booked
Mrs Khan 11:47 AM
Loft conversion enquiry, 4-bed semi. Sent 3 photos of current loft. Quote visit booked Saturday 11am.
Consultation booked
Linda Hayes 9:23 AM
Asked about kitchen extension pricing. Texted recent project portfolio mid-call.
Info sent

Trusted by UK garages and mobile mechanics

What is an AI answering service?

You're a Mechanic and this AI could change your business FOREVER

You've heard of AI doing amazing things, but you didn't think it could mean your business could utilise it to make more money and make your life easier? Well here's how.

You're under a bonnet, mid-service or fitting brake pads, busy doing a great job, but your phone keeps going all day. Calls that could be a new client. Someone needing an MOT or breakdown recovery. You don't answer because you're elbow-deep in a gearbox, and they call another garage. That missing booking is what we stop. Poppy has access to your availability and will answer calls, book in people wanting MOTs and services, and deal with all your calls all day long. Leaving you to get on with the work in peace.

Think of it this way. Poppy talks just like a human would, she understands your business, and then she gets to work 24/7. No sick days. No huge costs. In fact you'll make more money, lots more, just by bringing Poppy into your business. More on that below.

Hear Poppy in action

Listen to Poppy deal with a call and this is just a tiny part of what she can do.

A real call, unedited. Dave Thompson rings Davies Decorators to book a quote. Watch how Poppy handles it from "hello" to "goodbye".

Inbound call
DT
Dave Thompson
07700 900 123 · Sevenoaks
0:00
0:00 1:08
Headphones recommended. Watch the transcript light up as she talks.
Poppy
Thanks for calling Davies Decorators. My name's Poppy. Just a heads up, I'm an AI receptionist, but talk to me like you would a human. So how can I help you today?
Dave
Hiya, yeah. I'm looking to get a couple of rooms painted. Um, can someone come and give me a quote?
Poppy
Of course. Whereabouts are you based?
Dave
In the Sevenoaks area.
Poppy
Great. And what rooms are we looking at?
Dave
It'll be the lounge and the hallway, just the walls and the ceiling.
Poppy
Got it. Mark's got a couple of slots available for a quote visit. Thursday at ten AM or Friday at ten AM. Which works better for you?
Dave
Can we go with Friday ten AM?
Poppy
Perfect. Can I grab your name, mobile number, and the full address, please?
Dave
Okay my name is Dave Thompson. Mobile number is 07700900123. And the address, 14 Oak Lane, Sevenoaks, TN13 2AB
Poppy
Thanks Dave. Just to confirm, you're booked in with Mark for Friday at ten AM. He'll send you a confirmation text shortly. Anything else I can help you with?
Dave
No, that's great. Cheers.
Poppy
Thanks Dave, speak soon.
Dave
Bye.
Poppy
Goodbye.
The maths on that call

One call. £150 to £2,500.

A service is £150 to £250. A clutch, £600 to £1,000. A timing belt, £400 to £800. An engine rebuild, £2,500+. Plus they'll bring the car back next year. And the year after.

If you don't answer
£0
They ring the next garage on Google. By tomorrow morning they've booked it in. All you have is a missed call.
vs
If Poppy answers
£400/yr
Booking made, customer captured. Average regular customer brings you £400 a year. Over five years that's £2,000.

The real cost isn't the missed job, it's the missed customer. Lose two regulars a month and within a year you've burned £10,000+ in lifetime value.

Sources: Motor Industry Trade Association average labour rates, 2025.

Tuesday, 4:47pm

Hands under a bonnet. Phone in your pocket.

You can't expect to be elbow-deep in a gearbox and effectively manage MOT bookings and breakdown enquiries at the same time. So Poppy answers the call whilst you finish the work and earn the money.

The problem

Every mechanic knows this nightmare.

You're trying to focus on the car in front of you and your phone is ringing all day long. You can't expect to effectively manage MOT bookings, breakdown enquiries and existing customer questions whilst doing the actual work.

Emergencies you'll never know about

Customer broken down on the side of the M25 at 8pm. MOT due tomorrow and they've just remembered. Diagnostic enquiry from a fleet manager comes in mid-morning. Industry data: nearly 4 in 5 callers hang up before voicemail kicks in. Every one of those is a £150+ job gone to the next garage on Google.

Hands under a bonnet, phone ringing

You can't take a phone call when you're under a car or doing a brake change. The phone rings, you can't answer. Phone goes to voicemail. Booking goes to the next garage.

Same questions, twenty times a day

"How much for an MOT?" "Can you do diagnostics?" "Are you DVSA approved?" "Do you do mobile callouts?" Same questions, same answers, all day long. Each one stops you actually doing the work.

What Poppy does for mechanics

Poppy - built to make your life easier.

Built around how mechanics actually work. You stay on the car. Poppy handles the rest.

Quotes accurate prices, every time

Tell Poppy your typical rates for extensions, loft conversions, kitchens, bathrooms, garage conversions, decking. She quotes them on every call. No more "I'll have to check and call you back."

Books site visits straight in

New extensions, loft conversions, renovations, snagging visits. Poppy checks your diary and books them in whilst the customer's still on the call. Sends confirmation by text. No follow-ups needed.

Briefs you between jobs

Pull up at the next site, check your phone. Poppy's already sent you the summary, postcode, project, budget and any photos the customer texted in. You're up to speed before you ring the doorbell.

Knows your patch, knows your prices

On your 15-minute setup call we capture everything Poppy needs to know about your business - the makes you specialise in, your services (MOT, servicing, diagnostics, repairs), pricing, opening hours and turnaround times. Then we build her bespoke for your business and she's answering your phone within 48 hours.

How it works

From signup to first call. Ten minutes flat.

You're already losing jobs to voicemail. Don't lose another week setting up complicated software.

1

Drop in your website

Pop in your website URL or Google Business Profile. Poppy reads it and learns your services, prices, areas covered and registration numbers automatically. No website? We'll build you one for £99.

2

Set your priority rules

Tell Poppy what counts as urgent (storm damage, sale-pressure quotes, snags), your rates for the main builds, and how to reach you when you're on site. Test her with a fake call to make sure she sounds right.

3

Forward your calls

Forward your business number to Poppy when you're busy or out-of-hours. Get every call summary by text and email the moment the customer hangs up.

The real impact

Using Poppy will give you less admin and more money banked - It's a no brainer.

20 calls a day. Roughly 4 minutes each. That's 80 minutes you spend on the phone instead of on the build, every single working day. Here's what that costs you over a year, and what Poppy gives back.

80mins
A day on the phone

20 calls multiplied by 4 minutes average. The phone tax on every single working day, every year.

7weeks
Of your year, handed back

Poppy handles 90% of your call workload. Totalled up, that's seven full working weeks back on the build, or back at home with the family.

£10k+
In jobs you'd otherwise miss

Just one missed quote a week recovered, at £5,000+ ticket value. Pays for Poppy fifty times over and then some.

The shift in plain English: You stop trying to be two people. You go back to being one thing, the builder who does the work. The phone keeps ringing. Poppy keeps answering. You keep working, keep earning, keep your evenings.

Pricing

Poppy pays for itself, the maths is simple.

One missed extension quote recovered and Poppy's paid for itself for the next decade. Cancel anytime, no contracts.

Starter

For sole traders just getting back the calls they're missing.

£ 79 /month
  • 250 minutes of calls included
  • Custom greeting and FAQs
  • Spam and sales call filtering
  • Instant text and email summaries
  • Call recordings and transcripts
  • UK-based phone number
Get Poppy Starter →

Business

For multi-team operations. Bespoke onboarding by the founder.

£ 349 /month
  • Everything in Pro, plus:
  • 1,800+ minutes of calls included
  • Personal onboarding from the founder
  • Bespoke setup configured for your team
  • Priority direct support
  • First access to new features as they ship
Get in touch →
Which one's right for you?

Solo builder or running a team? Here's the easy answer.

Two paths, depending on whether you're flying solo or running a building company. We've done the thinking so you can pick in 10 seconds.

Working solo

Just you, your tools, and the phone.

You're a jobbing builder. Maybe you do extensions, refurbs, walls, the odd loft conversion. Most weeks you're juggling 2 or 3 active jobs and another 5 to 10 quote enquiries that ring whilst you're up a ladder.

  • Calls forward straight to your mobile, no team to route around
  • Calendly or Google Calendar sync so site visits go straight in your diary
  • End-of-day text summary so you can plan tomorrow's work over a brew
  • Spam filter that stops insurance robocalls and lead-gen pests dead
We'd suggest
Pro · £179/month
750 minutes covers a busy month for one builder, and you need the diary integration plus live transfers for the urgent surveys and snags.
Start Pro free trial
Running a team

Multiple jobs, multiple lads, one phone.

You're running a building company. Foremen, brickies, joiners, plasterers, maybe subbies. Three or four jobs running at once, plus a queue of quotes you can't get to. The office phone never stops and your time disappears managing it.

  • Multi-team routing: snagging calls to the foreman, new quotes to you
  • Custom training on each team member's specialities, day rates and patches
  • Zapier link into your job management software (JobLogic, Tradify, Fergus, Powered Now)
  • Dedicated onboarding to map your full team and active sites in week one
We'd suggest
Business · From £349/month
Every multi-team building company's setup is a bit different. We onboard you personally, configure Poppy for your team and set up your priority routing together. Book a 15-minute chat to see if it's right for you.
Book a 15-min chat

Somewhere in between? One mate helping you out, occasional subbie, picking up the odd big job? Start on Starter at £79/month with 250 minutes. Upgrade any time, no contracts. The 7-day trial doesn't even need a card.

Builder questions

The honest answers.

Everything builders actually want to know before trying Poppy.

Will Poppy actually understand building terminology?
Yes. Poppy understands the trade: extensions, loft conversions, RSJs, footings, lintels, building regs, party walls, FENSA, snagging, retention, day rates, the lot. She also knows the merchants and brands customers will mention: Wickes, Travis Perkins, Howdens, B&Q, Magnet, Selco, Jewson. If she ever doesn't know something specific to your firm, you can teach her in 30 seconds in the dashboard.
Can Poppy handle urgent calls and out-of-hours enquiries?
That's exactly what she's built for. You set the rules for what counts as urgent (storm damage, structural concerns, sale-pressure deadlines, snagging emergencies) and Poppy listens for those signals on every call. She'll either transfer the call live to your mobile or text you immediately, depending on what you set up.
Will Poppy quote prices accurately?
Only what you tell her to quote. You set your rates for extensions per square metre, loft conversions, kitchen refits, garage conversions, day rates, the lot. She'll never make up a price. If a customer asks something you haven't priced, she'll say "I'll need to come and price it up properly. When's a good time for someone to come and have a look?"
What happens if I'm halfway through a job and Poppy transfers a call to me?
You decide what gets transferred. Most builders set Poppy to transfer only urgent calls (storm damage, structural concerns, snagging emergencies) and let her book or message everything else. You can also set "Do not disturb" hours when nothing transfers. Even urgent calls get logged for callback.
Can Poppy take payments or deposits?
Not directly. For security reasons we don't take payment details over the phone. But Poppy can text the caller a Stripe payment link mid-call so they can sort the deposit themselves while she's still on the line with them.
What about existing customers calling about an active job?
Poppy can recognise repeat callers, names and phone numbers. Tag your active project customers in the dashboard and Poppy treats them differently: warmer greeting, faster routing, snags or progress questions get logged or passed straight to the right foreman. They feel looked after even when you're on another site.
What if I don't have a website yet?
No problem. We can build you a clean one-page builder website for just £99 (it'd cost £399 if you weren't a Poppy customer). Includes hosting at £9/month so it stays online, plus your services, contact details, project portfolio and a proper enquiry form. Takes us 48 hours to ship. See website options →
How quickly can I cancel if I don't like it?
No notice period, no exit fees, no contracts. Cancel from your dashboard whenever you want and you won't be charged again. The 7-day free trial doesn't even need a card up front.

Stop juggling phone calls. Start fixing cars and earning more.

Join the UK garages letting Poppy handle the phone whilst they finish the work, take more bookings and pocket more deposits.

Book your free setup call →

No card required · Set up in 10 minutes · Cancel any time